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This study aimed to analyze the effects of the COVID-19 pandemic on the significant attributes and dimensions by the citizens’ perceptions to understand how the social isolation affected the city life satisfaction. A survey was conducted in a southern Brazilian city applying the CityLifeSAT validated scale seeking to confirm the theory in a different environment in two moments: one before and one during the COVID-19 pandemic. Therefore, there was performed Confirmatory Factor Analysis (CFA) applying Convergent Validity and Discriminant Validity to measure how well the theoretical factors correspond with the reality, and Student’s T-Test in order to compare the means pre and during-COVID-19. The results demonstrate that, from the 10 initial dimensions, six converged, confirming the scale in a different environment and demonstrating that the factors Health/Well-Being, Mobility Services, Recreation, Walkability, Social Integration and Safety are relevant by the citizens’ judgment. Moreover, our findings identified significant increases in the citizens’ satisfaction regarding to the sidewalks, walking routes, distances between bus stops, sense of security, and an enhanced immigrant inclusion. The satisfaction with the cultural options of the city was the only attribute that showed a decrease.